Start a conversation.
Whether you're a patient or family member, a trial sponsor or a healthcare professional, we'd be glad to hear from you. Tell us a little about why you're getting in touch, and we'll respond personally.
After you get in touch.
We read every message personally.
Your enquiry is read by a member of our team, not an automated system. Patient and family enquiries are handled by our clinical team; sponsor enquiries are handled by our directors.
We respond within two business days.
You'll hear back from us by email or phone, whichever you've indicated you prefer. For sponsor enquiries, we usually suggest a short introductory call.
A conversation, on your terms.
First contact is always exploratory. There's no obligation, no pressure and no automatic next steps; just an honest discussion to understand whether we can help.
If your matter is urgent.
Integra Trials is not an emergency or urgent care service. If you or someone in your care is experiencing a medical emergency, please call 000 (Australia) or attend your nearest emergency department immediately. For non-emergency but urgent health concerns, please contact your GP or call healthdirect on 1800 022 222.
